Terms and Conditions of Sale

1. Introduction

By using the website sofabag and placing an order, you agree to the following Terms and Conditions (“T&C”). These terms govern your relationship with Amenix LLC (“we,” “us,” “our”) and outline your rights and obligations as a customer (“you”).
If you do not accept these terms, please do not use our website.

2. Company Information

Business Name: Amenix LLC
Registered in: Wyoming, USA

3. Products and Availability

  • Descriptions: We do our best to describe our products accurately, but slight variations in color, texture, or size may occur.
  • Availability: Products listed are typically in stock. If an item is unavailable, we’ll notify you promptly and offer a refund or alternative.
  • Prices: All prices may change at any time without prior notice. Promotions and coupon codes may have specific terms shown on the website.

4. Pricing and Payments

  • Currency: All prices are in U.S. Dollars (USD).
  • Payment Methods: We accept major credit cards (Visa, Mastercard, AmEx) and Affirm for installment payments (within the U.S.).
  • Secure Processing: Payments are securely processed via Stripe. We do not store your credit card details.
  • International Orders: You’re responsible for any customs fees, duties, or taxes that may apply in your country.

5. Shipping and Delivery

  • Processing Time: Orders are typically processed within 1–3 business days.
  • Delivery Time: Estimated delivery is 7–14 business days.
  • Carriers: We use trusted couriers like UPS, FedEx, DHL, and local postal services.
  • Free Shipping: Orders above a certain amount may qualify for free shipping (details shown at checkout).
  • Tracking: Once your order ships, we’ll send you a tracking number by email.
  • Note: Delivery times are estimates and can be affected by customs, holidays, or unexpected delays.

6. Returns and Refunds

If you\’re not satisfied, we offer a straightforward return policy:

  • Return Window: 14 days from receipt.
  • Condition: Items must be unused, undamaged, and in original packaging.
  • Return Costs: You cover return shipping.
  • Refunds: Issued to the original payment method within 7 business days after we receive and inspect the item.
    To begin a return, please reach out via our contact page.

7. Warranty

All products come with a 14-day warranty against manufacturing defects.

  • This does not cover misuse, wear and tear, or accidental damage.
  • To file a claim, contact us with a description and photos if possible.

8. Customer Support and Dispute Resolution

  • Support Contact: See the contact page on our website.
  • Response Time: We typically reply within 24 hours.
  • Disputes: If an issue can’t be resolved, it will be governed by the laws of Wyoming, USA.

9. Privacy

We take your privacy seriously. Please refer to our Privacy Policy for details on how we handle your personal information.

10. Intellectual Property

All content on sofabag, including images, text, design, and branding, is owned by Amenix LLC or its partners.
Unauthorized use or reproduction is not allowed.

11. Limitation of Liability

To the fullest extent allowed by law, Amenix LLC is not liable for any indirect or consequential damages resulting from the use of our website or products.

12. Governing Law

These Terms are governed by the laws of the State of Wyoming, USA.
By using our website, you agree to follow these laws.

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